Privacy Policy

Information I Collect

When you reach out about a home service, I gather only the details needed to handle your request well. Those details come from what you choose to share through a form, a message, or a call, and nothing is collected simply for the sake of it. In the ordinary course of a request that usually means:

• Your name and the best way to reach you, such as a phone number or email address.
• The address or area where the work is needed, so the right visit can be planned.
• A few notes about the job itself, like the service you are after and any timing that suits you.
• Basic technical details your browser shares when you visit the site, such as the pages you view, used only to keep the site working smoothly.

You are never asked for more than the request calls for, and you can leave optional fields blank if you would rather share less at first.

How Your Information Is Used

What you share is used to reply to you, confirm a time, and keep you posted as the work moves along. Put plainly, your details help me to:

• Answer your question and arrange a suitable visit.
• Send a reminder or an update about a service you asked about.
• Prepare an honest estimate and plan the right approach for the job.
• Keep a simple record of the work so any follow up is handled well.

Your information is never used to build a profile for sale or handed off for someone else to market to you.

Text Messages And Reminders

If you agree to receive texts, they may cover service updates, appointment reminders, estimate notes, and next step guidance, while marketing texts are only sent once you have opted in. You can reply STOP at any time to opt out or HELP for assistance, standard message and data rates may apply, and message frequency can vary. Opting out of texts never affects the help already under way for your home.

How Information Is Shared

Your information stays private. It may be passed to a trusted service partner only where that is needed to carry out the work you asked for, and only as far as the job requires. It may also be shared where the law calls for it, such as a valid legal request or a matter of safety. Beyond those narrow reasons, your details are not shared with anyone.

How Long Information Is Kept

The details you share are held only as long as they are needed to serve your request or to meet a legal duty. Once that reason has passed, the information is removed or kept in a limited form where a record still needs to exist. You are always welcome to ask that your details be cleared sooner.

Keeping Your Information Safe

Reasonable care is taken to keep the details you share protected and out of the wrong hands. Access is kept to what is necessary to plan and carry out your request, and information is not left lying around once it has served its purpose. No method of storing or sending information can be promised as perfect, but the aim is always to treat your details with the same care you would expect for your own home.

Your Choices And Rights

You stay in control of the information held about you. At any point you can:

• Ask to see the personal details held about you.
• Ask for a correction where something is out of date or wrong.
• Ask that your details be removed once they are no longer needed.
• Choose to stop receiving messages without affecting help already booked.

A quick message is all it takes to make any of these requests, and it will be handled promptly.

Cookies And Site Data

The site uses only the basic data needed to load pages properly and to understand which pages are helpful. This is kept simple and is not used to follow you around the wider web. You can adjust your browser settings to limit this at any time, and the site will still work for making a request.

Children's Privacy

The site is meant for homeowners arranging services and is not directed at children. Information is not knowingly collected from anyone under the age where consent is required. If something like that is ever shared by mistake, a quick note will see it removed.

Changes To This Policy

This policy may be refreshed from time to time so it stays accurate and clear. When a change is made, the effective date at the top of the page is updated to match, and the current version is always the one shown here.

How To Reach Me

If anything here needs explaining or you would like to make a request about your information, a quick message is welcome.